Seraj Y. Abed has completed his PhD in Industrial Engineering – System Modeling and Simulation from Iowa State University, USA. Since 1982, he has been a faculty member at the Industrial Engineering Department, Faculty of Engineering, King Abdul Aziz University, Jeddah, Saudi Arabia. He taught 23 courses in undergraduate and graduate levels, supervised more than 55 senior projects and 39 master theses and published 48 papers in reputed journals and conferences. He also served as a consultant in several government organizations and private companies. He has more than 40 years of consulting experience. His areas of expertise are: Business Excellence, Profitability improvement, System Simulation, System Engineering, Enterprise Engineering and Management, Information Systems and ERP implementation.